Customer Relationship Officer
Location:- Noida Delhi NCR | Hyderabad
EXCELLENT OPPORTUNITY TO WORK WITH CORPORATE!
Walk-in interviews between Monday to Friday (11 am to 5 pm)
*Graduate freshers can also apply !!
Role
As a Customer Relations Officer, you will be responsible to solve queries, complaints of the customers. Help customer to complete the profile
Responsibilities
For Customer Relations Officer the candidate will need to:
1. Calling out customer and helping them complete their profile
2. Help in resolving customer queries
3. Interact with customers by phone, e-mail and online chat
4. Calling up members and explaining the benefits of Louis Salon Franchise product and services
Requirements
1. Min Qualification - Graduate
2. Strong verbal and written communication skills
3. Passionate and self-driven
4. Strong integrity and work ethics
5. Well versed with computers
6. Prior experience in Customer service or Customer Facing job will be an added advantage
7. Flexible with Shifts (for female its Day Shift)
If you are interested,Submit your updated CV at hr@louis-salon.com
Salary: 20000 Per Month
Work Experience: 1 to 10 year
Number of Vacancies: 10
Role: Sales / CRO
Industry: Beauty Salon
Functional Sales, Franchise sales
Employment Type Full Time, Permanent
Role CRO
Education
UG : Any Graduate in Any Specialization
PG : Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Interview time:- 10 AM to 5 PM
Hyderabad Office
Southland Retail Private Limited
Louis Unisex Salon (Brand Name)
State Office: 3rd Plot No 61,
Anagha prime Kavuri Hills, Madhapur,
Hyderabad, Telangana
500033 India
Mob: +91-9999081263
Mob: +91-9999081241
Toll-free No.; 18005724096 (India Only)
Mail.: louis.hrindia@gmail.com
Mail.: hrlouis09@gmail.com
Off Mail: hr@louis-salon.com
Website Address www.louissalonfranchise.com/
Website Address www.louis-salon.com (India)
Website Address https://www.southlandretailgroup.com/
Noida Delhi NCR Office
North India Office: C-50,2nd Floor, Block-C, Sector-65,
Gautam Budhh Nagar (Noida)
Uttar Pradesh,
India, 201307
Mob: +91-9999837181
Mob: +91- 9818442697
Mob: +91-9999083162
Toll free No.; 18005724096 (India Only)
Mail.: hrdlouis.hyd@gmail.com
Off Mail: hr@louis-salon.com
Website Address www.louissalonfranchise.com/
Website Address www.louis-salon.com (India)
Website Address https://www.southlandretailgroup.com/
if you come to interview
Get information about the company's franchise products https://www.louissalonfranchise.com/
Walk-in interviews between Monday to Friday (11 am to 5 pm)
Sales Tools
Apply For Franchise Form
The Louis Unisex Salon is an exclusive Global Circle of Beauty Talents.
Over the past 29 years, Louis Unisex Salon has become the authority for discerning people around the world to rely on to have their Beauty needs met. In all our Members and Partners, we look for Excellence across the board, passion for their work, and genuine desire to give the “gift of Beauty”.
4000 Salons in 90 cities in the World passed the demanding Louis Unisex Salon accreditation process and are now forming the exclusive global Circle of the Louis Unisex Salon. Anywhere in the world, you are assured to experience the same premium quality service in a select environment, with a personal that speaks English if you desire to.
Benefits of Hair & Beauty Industry Business
The hair & beauty salon business is rarely the first option consider when they start evaluating any business. But, when they learn more, they find that hair & beauty industry is like no other.
Hair & beauty is an industry that is
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All Cash business.
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One time investment
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Low Manpower cost, low operating cost.
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Recession proof
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(how hard recession hit,
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People can’t stop haircuts/ colour etc)
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365 days revenue
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Negligible seasonality - 12 month business
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Is relevant in all community and economic climate.
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Is a fundamental service, a basic necessity to all.
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Doesn’t change or get obsolete with technology upgrades.
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Have, low non-perishable inventory requirements.
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Cannot be outsourced.
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Is about making people look and feel good about themselves.
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Very low competition – Social Barrier.
It gives an entrepreneur the best of both worlds – the ability to own their franchise business, and ongoing access to support in marketing, advertising, recruiting, retention, training, management, and business. Planning. In addition, they have the power of a national brand working for them, 24 hours a day, 7 days a week, to bring them more business.
The ongoing business relationship we provide within the Louis Unisex Salon franchise includes the service, the products, and trademarks, as well as the entire business concept itself from marketing strategy, plan, Standard Operating Procedure, systems, formats, audits, billing software, training, quality control, ongoing assistance, guidance and supervision. In short, it provides small business (the franchisee) with the tools of big business (provided by the franchisor).
Start-up Support
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Location assistance / Site approval.
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Salon design & constructions (Turnkey construction salon by empaneled architect of (Louis Unisex Salon)
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Legal Obligation / license procurement
Franchise Business Operations
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Pre-opening and going operational assistance to franchisees
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Implements and assists with all operational programs and procedures, including the First salon Opening program
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Schedules personalized visits to existing salons
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Conducts regularly scheduled phone calls to discuss service, retail and training needs
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Hosts the annual franchise Convention for all franchisees
Training
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Provides in house training on Hairdressing and beauty skills.
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Trains on customer service and salon operations.
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Tie up with top Hair & beauty industry leaders to train on current trends and techniques
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Grand Opening Ceremony – Our PR company will organize the grand opening day for your salon.
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POS – Billing Software – We have billing software which we have taken from the world's largest salon software company. We will share the same software with you for your billing.
Marketing
Highly innovative/irresistible marketing offer like “Free pick & drop” & “lifetime hair cut free.
Merchandise
Employee welfare and recognition
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Staff is retained well if they work for a bigger group than an individual shop
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Annual Meeting & picnic for recognizing the hairdresser, beautician & manager. In-salon & outstation trainings for hairdresser
& Skin therapist.
Franchise Recurring Cost
In all the three models, the franchisee gets the right to use the brand name, systems & Process & billing software.
Model 1*. Franchisee invests & Franchisee runs the operations. Franchisee will take care of all the operational expenses like Rent, Salary, Electricity, Telecom, Maintenance, Salon Consumption, etc. and will pay 10% of revenue to the Louis Unisex Salon (Which would be approx. 33% of Profits). The monthly fee paid by the franchisee would be far less than the business generated by franchisee by of brand name, systems & process, support, etc.
Model 2*. Franchisee invests & Company(Louis Unisex Salon team) run the operations, Louis unisex salon will take care of all the operational expenses like All Expenses Rent, Salary, Electricity, Telecom, Maintenance, Salon Consumption, etc. and will pay 20% net profit and company will pay minimum guarantee of 1% of total franchise investment Amount per month.
Model 3*. Franchisee invests & Franchisee runs the operations. Franchisee will take care of all the operational expenses like Rent, Salary, Electricity, Telecom, Maintenance, Salon Consumption, etc. and will pay the fixed royalty/support fees of Rs. 30000 per month(with annual increment). This means that the more your business grows you pay fixed and you get more returns.
Franchisee Steps to Opening
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Initial Franchisee Inquiry Made by prospective partner.
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Prospective partner receives franchise Kit.
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Read all detailed franchise Kit.
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Complete the franchise form & Purchase the due diligence Kit@Rs. 500000/- =
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Prospective partner receives the due diligence kit and prepares for discovery day.
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Prospective partner meets the “New Business Development Manager” on the discovery day.
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Interview call with Director.
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Discovery Day – Prospective partner visits a salon and runs the business for 1 day.
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Prospective partner & Louis Unisex Salon Mutually decide on agreement.
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Franchisee Agreement is Signed & Franchisee fee payment is made.
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Franchisee shortlist the site and gets an approval from Louis Unisex Salon.
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Architect is assigned & turnkey project given to architect after approval of Salon Design.
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2 Key person of franchisee gets 2-3 week training at certified Salon of Louis Unisex Salon.
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New Staff recruitment by franchisee.
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1 Week Training of new staff by Louis Unisex Salon at franchisee premises.
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Salon ready for inaugurations.
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Grand opening of Salon.
Company will be provided Profit
Franchise Cost
FOFO and FOCO Model Louis Salon Franchise Requirement: -
Area/Size of Shop /Salon Store : 500 Sq. ft. To 5000 Sq. ft.
Franchise Cost (Interior, Products, Operation Cost) : Rs.5000/ - Per Sq. ft.
Franchise Fee : Rs. 500,000/-
Software Fee : Rs. 1,25,000/ Per Logins
Agreement Time : 5 to 10 Year
Company will Charge Royalty from FOFO MODELS:
1. FOFO MODELS: Company will charge 10% Royalty on total monthly sales after 6 Month from the inauguration day.
Company will Pay Commission to FOCO MODELS:
1. FOCO MODELS: Company will Pay 20% Commission on total monthly sales
2. Company will Pay 1% minimum guarantee per month to the franchise on total investment Cost
Inquiries
For any inquiries, questions or commendations, please call: 18005724096 (India Only )or fill out the following form
Head Office
Louis Unisex Salon (Brand Name)
Southland Retail Private Limited (Company Name)
Address C-50 2nd Floor Sector 65 Noida, 201307 Uttar Pradesh IN
website Address -info@louis-salon.com
website Address - https://www.louis-salon.com/
Indian Phone No. +91-9818046952
Indian Phone No. +91-9999142219
Indian Phone No. +91-9871074304
Indian Phone No. +91-9560239143
Indian Phone No. +91-120-4230118
State Office: 3rd Plot No 61, Kavuri Hills, Madhapur, Hyderabad, Telangana 500033 India
website Address -info@louis-salon.com
website Address - https://www.louis-salon.com/
Indian Phone No. +91-9818046952
Indian Phone No. +91-9999142219
Indian Phone No. +91-9871074304
Indian Phone No. +91-9560239143
Indian Phone No. +91-120-4230118